Refund Policy

Refund and Cancellation Policy

We pride ourselves in providing an exceptional shopping experience, and as such, we have crafted a Return and Cancellation Policy that reflects our commitment to customer satisfaction.

Please note that, unfortunately, we are unable to offer returns or refunds for services placed with our company. However, we do understand that circumstances may arise where a cancellation might appear to be necessary. In such a case we invite you to reach out to us at info@thinkingdots.studio to request a cancellation.

While we cannot guarantee a cancellation, we assure you that each request will be carefully reviewed and considered at the utmost discretion of our company. We value your patronage and will do our best to accommodate your needs.

In the event that your cancellation is approved, we will promptly process your payment within 48-72 working hours. Rest assured that we will utilize the same account details or card information that you initially provided for your payment, ensuring a seamless and secure transaction.

We understand that these matters can be of utmost importance to our valued customers, and we strive to handle them with the utmost care and efficiency. Should you have any further questions or concerns regarding our Return and Cancellation Policy, please do not hesitate to contact us. We are here to assist you and make your experience with our company nothing short of extraordinary.

Updated as on 19th December 2023